Automate the abuse mailbox with a team of AI Agents

Save time and reduce MTTR with an automated, customizable, and extensible abuse mailbox powered by intelligent email security.

We've transformed our email security approach from manual investigations to automated protection with Sublime and the efficiency gains have been remarkable. What previously consumed hours now happens automatically in seconds.

Mandy Andress
CISO at Elastic

Remove the risk of bad clicks with automated email security

Ensure that user-reported emails are handled quickly and accurately.

Automatically close the loop

After a recipient reports a suspicious message, they’re automatically notified when the message has been triaged and classified.

Autonomous triage

ASA, our AI-powered Autonomous Security Analyst, fully automates triage and remediation of user-reported emails.

Self-healing coverage

ADÉ, our Autonomous Detection Engineer, takes ASAs results and creates new detections to close coverage gaps for novel attacks.

Agentic email security from Sublime

Streamline responses to user reports with autonomous, AI-powered analysis, triage, and coverage.

Autonomous Security Analyst

ASA uses the same threat indicators, primitives, and TTPs that a human analyst would to make decisions – only faster.

Autonomous Detection Engineer

ADÉ takes results from ASA and creates new coverage, so you don’t have to. After a detection has been autonomously written, backtested, iterated upon, and finalized, a human analyst is notified for final review before it’s added to your instance of Sublime.

Automate busy work, focus on what matters

Sublime’s abuse mailbox automation lets analysts spend less time in triage.

01

Automate replies and verdicts

With Sublime's AI agents and automatic responses for user reports, teams can automatically interact with and give feedback to end-users.

02

Increase security for high-value targets

Executives and other high-value targets get extra protection, including custom alerts via API and webhooks.

03

Herd immunity with automatic quarantine

Sublime automatically quarantines new messages that match previous user reports by grouping similar content.

04

Track and report on trends

Abuse mailbox dashboards help security teams identify gaps that need to be filled with updated detections, handling, or user training.

05

Seamless SOC integration

Integrate seamlessly with existing SOC workflows and SIEM platforms.

Ready to transform your abuse mailbox with AI email security?

See how Sublime's intelligent email security platform can reduce MTTR and automate your abuse mailbox workflows.

Inbound email security features

Sublime offers a wide range of features to detect and prevent email attacks.

API

API

Build custom workflows and integrations with comprehensive API access.

Attack grouping

Attack grouping

Automatically cluster related attacks to understand threat patterns and accelerate response.

Bulk triage operations

Bulk triage operations

Process multiple flagged messages simultaneously based on Rule matches.

Custom rule creation

Custom rule creation

Build tailored detection logic for your organization's specific risk profile.

Dashboards

Dashboards

Monitor security posture with customizable reporting and threat visibility.

Email infrastructure analysis

Email infrastructure analysis

Analyze sending patterns, authentication failures, and hosting providers.

Quarantine

Quarantine

Safely isolate suspicious messages with one-click remediation and release capabilities.

SIEM/SOAR

SIEM/SOAR

Integrate seamlessly with existing security orchestration and response tools.

What our customers are saying

The black box approach to email security no longer works. 
It reduces visibility on how 
Brex may be attacked and 
the tactics and techniques 
used by attackers. 



With Sublime, we now have transparency and the confidence to keep up with emerging threats.

Mark Hillick
CISO, Brex

The ability to automate remediations with high confidence and minimize manual reviews unlocks a new level of efficiency in our SOC. It’s hard to imagine going back to life before Sublime.

JJ Agha
CISO, Fanduel

What I love about the platform is that it just works. I’m so tired of all these tools I have to futz with, and Sublime is just easy.

Jason Kikta
CISO, Automox

With Sublime, we no longer wait weeks for vendor updates. Our team reacts instantly - which is critical for our fast-moving environment.

Ronald Richards
OVO Energy

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Frequently asked questions

Can AI based email security integrate with existing security tools?
Yes, Sublime's intelligent email security platform offers robust APIs and webhooks for seamless integration with SIEMs, SOAR platforms, and other security tools in your existing stack.
How does automated email security improve SOC efficiency?
Automated email security reduces manual triage time by up to 90%, allowing SOC teams to focus on strategic initiatives while the AI handles routine abuse mailbox tasks with consistent accuracy.
How quickly can AI email security software be deployed?
Most organizations can deploy Sublime within days. Cloud-based deployment enables rapid implementation with minimal infrastructure changes required for immediate threat protection.
What is AI email security and how does it work?
Sublime’s agentic email security deploys a team of specialized AI agents – like an analyst and a detection engineer – that work together to protect, triage, and adapt your defenses in real time.
What makes machine learning email security more effective than traditional methods?
Machine learning email security adapts to new threats in real-time, learns from analyst decisions, and processes vast amounts of data to identify subtle attack patterns that rule-based systems might miss.

Now is the time.

See how Sublime delivers autonomous protection by default, with control on demand.