Save time and reduce MTTR with an automated, customizable, and extensible abuse mailbox powered by intelligent email security.
Ensure that user-reported emails are handled quickly and accurately.
After a recipient reports a suspicious message, they’re automatically notified when the message has been triaged and classified.
ASA, our AI-powered Autonomous Security Analyst, fully automates triage and remediation of user-reported emails.
ADÉ, our Autonomous Detection Engineer, takes ASAs results and creates new detections to close coverage gaps for novel attacks.
Streamline responses to user reports with autonomous, AI-powered analysis, triage, and coverage.
ASA uses the same threat indicators, primitives, and TTPs that a human analyst would to make decisions – only faster.
ADÉ takes results from ASA and creates new coverage, so you don’t have to. After a detection has been autonomously written, backtested, iterated upon, and finalized, a human analyst is notified for final review before it’s added to your instance of Sublime.
Sublime’s abuse mailbox automation lets analysts spend less time in triage.

With Sublime's AI agents and automatic responses for user reports, teams can automatically interact with and give feedback to end-users.

Executives and other high-value targets get extra protection, including custom alerts via API and webhooks.

Sublime automatically quarantines new messages that match previous user reports by grouping similar content.

Abuse mailbox dashboards help security teams identify gaps that need to be filled with updated detections, handling, or user training.

Integrate seamlessly with existing SOC workflows and SIEM platforms.
See how Sublime's intelligent email security platform can reduce MTTR and automate your abuse mailbox workflows.
Sublime offers a wide range of features to detect and prevent email attacks.
Build custom workflows and integrations with comprehensive API access.
Automatically cluster related attacks to understand threat patterns and accelerate response.
Process multiple flagged messages simultaneously based on Rule matches.
Build tailored detection logic for your organization's specific risk profile.
Monitor security posture with customizable reporting and threat visibility.
Analyze sending patterns, authentication failures, and hosting providers.
Safely isolate suspicious messages with one-click remediation and release capabilities.
Integrate seamlessly with existing security orchestration and response tools.
The black box approach to email security no longer works.
It reduces visibility on how
Brex may be attacked and
the tactics and techniques
used by attackers.
With Sublime, we now have transparency and the confidence to keep up with emerging threats.
The ability to automate remediations with high confidence and minimize manual reviews unlocks a new level of efficiency in our SOC. It’s hard to imagine going back to life before Sublime.
What I love about the platform is that it just works. I’m so tired of all these tools I have to futz with, and Sublime is just easy.
With Sublime, we no longer wait weeks for vendor updates. Our team reacts instantly - which is critical for our fast-moving environment.
See how Sublime delivers autonomous protection by default, with control on demand.