
Sublime's agentic email security platform catches credential theft, QR codes, calendar invites, callback scams, and BEC, then adapts to the attacks your organization sees.

Phishing isn't one attack pattern anymore. It's a category of techniques that share a goal, getting a person to click, reply, scan, or call, and little else in how they're built.That range is what makes phishing hard to stop with one detection method. A platform tuned for link-based credential theft can still miss a QR code, a calendar invite, or a BEC email that carries no malicious payload at all, just a convincing request. Static rules and centrally maintained models fall further behind every time attackers introduce a new variant, and introducing a new variant now takes far less effort than it used to.
Most anti-phishing tools were built to catch the attacks of a few years ago. Here's what's changed.
Attacks are built for your organization, not a generic target
Nearly 90% of malicious emails are customized to their target organization, according to Sublime's Email Threat Research Report, which is why static, centrally maintained rules fall behind.
AI is accelerating how fast lures change
Signals of AI-generated phishing content jumped roughly 5x between Q1 and Q4 of 2025, per the same Email Threat Research Report, so a rule written for last quarter's lure often misses this quarter's version.
Attackers keep finding new delivery methods
QR codes and calendar invites route around filters built to scan links and text. QR code attacks grew 282.7% in the second half of 2025, and ICS phishing grew roughly 100x over the same year, per Sublime's threat research.
Broader coverage can mean more work, not less
Detecting more only helps if it doesn't flood the SOC. Coverage needs to come paired with automated triage, not just more alerts.

Credential phishing
Impersonates a login page or trusted brand to harvest usernames, passwords, and MFA codes. Attackers rotate domains constantly, stand up lookalike infrastructure within hours, and build pages that are visually identical to the real thing, so a quick glance often isn't enough to catch them. Sublime checks sender authentication (SPF, DKIM, DMARC) alongside computer vision and language analysis, weighing what a message claims to be against what the infrastructure behind it actually shows, to catch impersonation that clears authentication checks on its own.
QR code phishing
Hides a malicious link inside a QR code, often in an image or PDF attachment, to route around filters built to scan visible text and links. QR codes also move the attack off a monitored device, since a person usually scans with a personal phone, outside any corporate security stack, which is part of why this technique has grown so fast. Sublime decodes embedded QR codes during analysis and evaluates the resulting destination with the same scrutiny applied to a direct link.
ICS phishing
Delivers a malicious calendar invite instead of an email, exploiting the fact that many tools don't inspect ICS attachments closely and that invites carry an implicit trust an ordinary email doesn't. A convincing invite can auto-populate a victim's calendar before anyone has scrutinized it the way they would a suspicious message. Sublime applies the same scrutiny to invite metadata, sender legitimacy, and embedded links that it applies to email body content, closing a gap many tools leave open.
Callback phishing
Uses an email with no malicious link, just a phone number and a plausible pretext like an invoice, a subscription renewal, or a fraud alert, to move the attack to a live phone call where a person is socially engineered in real time. Because the email itself carries no payload, link and attachment scanning has nothing to flag. Sublime's language models read the urgency and pretext patterns that typically precede a callback, correlated against sender history, to catch what link-only scanning would miss.
Business email compromise
Impersonates an executive, vendor, or partner to redirect a payment, change banking details, or extract sensitive data, often with no attachment or link at all, just a convincingly worded request. BEC and fraud account for nearly one in three confirmed email threats, per Sublime's Email Threat Research Report, and thread hijacking, quietly inserting a fraudulent reply into an existing conversation, is the leading technique behind it. Sublime's relationship and behavior analysis flags spoofed domains, unusual payment requests, and hijacked threads that a generic rule set would read as ordinary correspondence.
Sublime’s abuse mailbox automation lets analysts spend less time in triage.
Every message is checked against the sender's history with your organization: domain age, prior contact, and whether the claimed relationship (vendor, executive, partner) matches what Sublime has actually observed.
Natural language understanding reads what a message is asking the recipient to do, whether that's urgency around a wire transfer or pressure to call a number, catching BEC and callback attempts with no malicious link to scan.
Computer vision decodes QR codes, evaluates visual similarity to known brands, and follows link redirects to the actual destination rather than trusting a reputation score alone.
Sender behavior, language, visual analysis, and link data are weighed together before Sublime generates detection logic. Every verdict traces back to the exact signals and reasoning that produced it, so analysts can check the work.
Coverage that's broad but generic still misses the attacks built specifically for your organization. Here's what adapts it.
Organization-specific detection
ADÉ (Autonomous Detection Engineer) generates new detection logic based on the attacks your organization actually sees. Coverage reflects your specific environment, not a baseline shared across every customer on the platform.

Nuanced industry expertise
Phishing tactics vary by sector: more BEC and wire-fraud attempts in financial services, more credential phishing aimed at SSO in SaaS, higher-volume low-sophistication attacks in education. Sublime tailors detection and reporting accordingly.

Transparent detection logic
Every verdict is auditable. Analysts see the exact signals and detection logic behind a decision, not a plausible explanation generated after the fact.

Autonomous detection engineering
When Sublime's agents encounter a new phishing pattern, ADÉ authors and backtests new detection logic against historical traffic before it ever reaches production, so new coverage doesn't come at the cost of new false positives.

Sublime offers a wide range of features to detect and prevent email attacks.
Build custom workflows and integrations with comprehensive API access.
Automatically cluster related attacks to understand threat patterns and accelerate response.
Process multiple flagged messages simultaneously based on Rule matches.
Build tailored detection logic for your organization's specific risk profile.
Monitor security posture with customizable reporting and threat visibility.
Analyze sending patterns, authentication failures, and hosting providers.
Safely isolate suspicious messages with one-click remediation and release capabilities.
Integrate seamlessly with existing security orchestration and response tools.
See how Sublime's intelligent email security platform can reduce MTTR and automate your abuse mailbox workflows.
Yes, Sublime's intelligent email security platform offers robust APIs and webhooks for seamless integration with SIEMs, SOAR platforms, and other security tools in your existing stack.
Automated email security reduces manual triage time by up to 90%, allowing SOC teams to focus on strategic initiatives while the AI handles routine abuse mailbox tasks with consistent accuracy.
Most organizations can deploy Sublime within days. Cloud-based deployment enables rapid implementation with minimal infrastructure changes required for immediate threat protection.
Sublime’s agentic email security deploys a team of specialized AI agents – like an analyst and a detection engineer – that work together to protect, triage, and adapt your defenses in real time.
Machine learning email security adapts to new threats in real-time, learns from analyst decisions, and processes vast amounts of data to identify subtle attack patterns that rule-based systems might miss.
See how Sublime delivers autonomous protection by default, with control on demand.
