Sublime Security Inc ("us", "we", or "our") operates the https://sublime.security website (a marketing and corporate website), Sublime Email Security Platform (a series of email plug-ins), Sublime Threat Dashboard (a web dashboard used by security administrators for responding to email threats), emailrep.io (a web service that allows you to find the reputation of an email address), and the EmailRep API (an API for emailrep.io). Together these are the "Service" or our "Services".
When you're using our website, we track your usage which includes statistics such as which pages you visit and how long you look at them. This information may include but is not limited to IP address, geolocation information, browser type and information about the use of our website, including a history of the pages you view.
If you create an account, we ask for information including but not limited to: your email, your name or what company you work for. All this information is used to personalize your experience or send you onboarding emails and invoices. In cases of high-risk of fraud, we might ask for a phone number for verification purposes (we never use it for marketing purposes). If you become a paying customer, we will collect your payment card information.
We collect additional information through our email plug-ins that we use to detect and flag potentially dangerous emails that you receive. It is not possible to use our service without providing this information.
The information we may collect includes, without limitation: IP address, Email addresses, Names, Email contacts and organizations, user agent Metadata and data for interactions, such as: Email headers that contain Personal Data, Metadata of emails (times sent, etc.) that are linked to Personal Data Email addresses submitted via emailrep.io or the EmailRep API
Any of the information we collect from you may be used in one of the following ways:
- We provide email anti-phishing services to you.
- We process personal data as necessary to perform these services.
- In addition to storing and retrieving data, we carry out necessary processing to generate reports and alerts on your behalf
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website, email plug-ins, and other services like EmailRep (we continually strive to improve our service based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service and support needs)
We do not sell, trade, or otherwise transfer your personal information except in accordance with this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We use sub-processors to provide us with some services that are necessary to provide the features of our website. Those subprocessors and the services they provide are listed below:
Amazon Web Services: Cloud Platform, Mailchimp: Email and Newsletter Service, WhoisXML API: Domain enrichment, Stripe: Payment processing and billing, Zapier: Workflow automation
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.