• Sublime Core Feed
Medium Severity

Fake voicemail notification (untrusted sender)

Labels

Credential Phishing
Social engineering
Content analysis
Natural Language Understanding
Sender analysis
URL analysis

Description

This rule detects a common credential phishing vector enticing the user to engage with links under the premise that they have a voicemail to retrieve. The rule looks for voicemail verbiage in the display name, body, subject or a combination of those elements with emojis or a medium to high credential theft NLU Intent from first-time + unsolicited sender.

References

No references.

Sublime Security
Created Aug 17th, 2023 • Last updated Jul 16th, 2025
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Source
GitHub
type.inbound
// contains links or attachments
and (
  (0 < length(body.links) <= 25 or 0 < length(distinct(attachments, .md5)) <= 3)
  and 0 <= length(distinct(attachments, .md5)) <= 8
)

// the subject or display_name need some keywords which are voicemail related
and (
  any([subject.subject, sender.display_name],
      regex.icontains(.,
                      // split phrases that occur within 3 words between or only punctuation between them
                      '(?:v[nm](\b|[[:punct:]])?|\bvoice(?:mail|message)?|audi[o0]|incoming|missed(?:\sa\s)?|left( a)?|wireless)(?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}(?:mail|message|msg|recording|received|notif|support|ca[li1][li1]\d*\b|ca[il1][il1](?:er)?|log|transcript(?:ion)?)\b',
                      // regex specific to v-mail, v_msg, v,mail, etc
                      // list of "secondary" words synced with regex above this one
                      'v[[:punct:]](?:mail|message|msg|recording|received|notif|support|ca[li1][li1]\d*\b|ca[il1][il1](?:er)?|log|transcript(?:ion)?\b)',
                      // split phrases that start with "caller" that occur within 3 words between or only punctation 
                      'ca[li1][li1](?:er)?(?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}(?:v[nm](\b|[[:punct:]])?|\bvoice(?:mail|message)?|audi[o0]|missed(?:\sa\s)?|left( a)?)',
                      // strong phrases
                      '(?:open mp3|audi[o0] note|\.wav|left a vm|[^\s]+voip[^\s]*|unanswered.*ca[li1][li1]|incoming.vm|left msg|wireless ca[li1][li1]er|VM Service|voice message|missed.ca[li1][li1](?:e[rd])?|\bca[li1][li1].(?:support|service)(?: for| log)?|missed.{0,10} VM|new voicemail from|new.v.m.from.\+?\d+|new voicemail?(?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}transcript(s|ion)?|message received|incoming transmission|voice note)',
                      // starts in the format of `(4)` and contains some voicemail keywords
                      '^\(\d\)\s(?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}(?:message|voip|voice|unread|call)',
                      'ca[li1][li1](?:er)?(?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}(?:playback|transcript)',

                      // obfuscated phone number with at least one digit in the area code and at least one obfuscated number in the last group
                      // 555-555-555X, 555-555-XXXX, 555-5XX-XXXX
                      '\b1?\(?(\d{3}|\d{2}[\*X]|\d[\*X]{2})\)?[^a-z0-9]{0,2}(\d{2,3}|\d{2}[\*X]|\d[\*X]{2}|[\*X]{2,3})[^a-z0-9]{0,4}(\d{3}[\*X]|\d{2}[\*X]{2}|\d[\*X]{3}|[\*X]{3,4})[^0-9]',
                      // obfuscated phone number with at least one digit in the prefix
                      // XXX-555-5555, XXX-5XX-XXXX
                      '\b1?\(?(\d{2}[\*X]|\d[\*X]{2}|[\*X]{2,3})\)?[^a-z0-9]{0,2}(\d{2,3}|\d{2}[\*X]|\d[\*X]{2})[^a-z0-9]{0,4}(\d{4}|\d{3}[\*X]|\d{2}[\*X]{2}|\d[\*X]{3}|[\*X]{3,4})\b',
      )
  )
  // body.current_thread.text inspection should be very specific to avoid FP
  or regex.icontains(strings.replace_confusables(body.current_thread.text),
                     // body.current_thread.text,
                     'sent (?:from|by) (?:your )?voice (?:mail )?system',
                     '(?:new|this) (?:voice(?:mail)?|audi[o0]) (?:message|notification|record)',
                     'voicemail (is )?attached',
                     'an? (?:new )?encrypted voicemail',
                     'a (?:new )?pending message',
                     'Your? have (?: an?)?incoming voiceRec',
                     "you(?:\'ve| have) a (?:new )?missed ca[li1][li1]",
                     'New Voicemail Received',
                     'New missed ca[li1][li1] record',
                     '\bvoicemail transcript\b',
                     'Listen to VoiceMail',
                     'New voicemail from',
                     'voice note'
  )
  // pull out two regexes that could benefit from negations
  or (
    regex.icontains(body.current_thread.text,
                    // body.current_thread.text,
                    '(?:you|we) (?:have |received )+(?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}(?:\b|\s+)voice\s?(?:mail|audi[o0]|message|notification)',
                    'left you a (?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}(?:voice(?:mail)?|audi[o0])(?: message|notification)?',
    )
    and not regex.icontains(body.current_thread.text,
                            '(?:I(?:\sjust)?|just(?: called you at (?:\d+[[:punct:]])+) and)? left you a (?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}(?:voice(?:mail)?|audio)(?: message)?'
    )
    and not regex.icontains(body.current_thread.text,
                            'you (?:have |received )my voice\s?(?:mail|audio|message)'
    )
  )
  // Reuse the body.current_thread.text logic against the OCR output of the message screenshot
  or (
    length(attachments) > 0
    and (
      all(attachments, .file_type in $file_types_images)
      or (
        // there is a mix of fake audio attachments and images
        length(filter(filter(attachments,
                             strings.starts_with(.content_type, "audio")
                      ),
                      // confirm the content type with file.explode
                      // we have seen attachments claim to be audio/* files, only to be exploded as something else
                      any(file.explode(.),
                          not strings.starts_with(.flavors.mime, "audio")
                      )
               )
        // the total # of fake audio attachments + the total # of image attachments = the total # of attachments
        // meaning, all attachments that are NOT fake audio attachments MUST be images
        ) + length(filter(attachments, .file_type in $file_types_images)) == length(attachments)
      )
    )
    and any((filter(file.explode(beta.message_screenshot()), .depth == 0)),
            regex.icontains(.scan.ocr.raw,
                            // body.current_thread.text,
                            'sent (?:from|by) (?:your )?voice (?:mail )?system',
                            'new (?:voice(?:mail)?|audio) (?:message|notification|record)',
                            'voicemail (is )?attached',
                            'an? (?:new )?encrypted voicemail',
                            'a (?:new )?pending message',
                            'Your? have (?: an?)?incoming voiceRec',
                            "you(?:\'ve| have) a (?:new )?missed ca[li1][li1]",
                            'New Voicemail Received',
                            'New missed ca[li1][li1] record',
                            'voicemail transcript(?:ion)?',
                            'Listen to VoiceMail',
                            'New voicemail from',
                            'voice note'
            )
            or (
              regex.icontains(.scan.ocr.raw,
                              // body.current_thread.text,
                              'you (?:have |received )*(?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}\bvoice\s?(?:mail|audi[o0]|message)',
                              'left you a (?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}(?:voice(?:mail)?|audi[o0])(?: message)?',
              )
              and not regex.icontains(body.current_thread.text,
                                      '(?:I(?:\sjust)?|just) left you a (?:\w+(\s\w+)?|[[:punct:]]+|\s+){0,3}(?:voice(?:mail)?|audio)(?: message)?'
              )
              and not regex.icontains(body.current_thread.text,
                                      'you (?:have |received )my voice\s?(?:mail|audio|message)'
              )
            )
    )
  )
  or strings.icontains(body.html.raw, '<title>Voicemail Notification</title>')
  or strings.icontains(body.html.raw, '<!-- Voicemail phone logo')
)
and 2 of (
  (
    // the sender is a freemail
    sender.email.domain.root_domain in $free_email_providers
  ),
  (
    any(ml.nlu_classifier(body.current_thread.text).intents,
        .name in ("cred_theft") and .confidence in ("medium", "high")
    )
    or 
    // use the OCR from the message screenshot
    any(filter(file.explode(beta.message_screenshot()), .depth == 0),
        any(ml.nlu_classifier(.scan.ocr.raw).intents,
            .name in ("cred_theft") and .confidence in ("medium", "high")
        )
    )
  ),
  (
    any(attachments,
        .content_type in ("html", "text", "text/html")
        and any(ml.logo_detect(file.html_screenshot(.)).brands,
                .name in ("Microsoft") and .confidence in ("medium", "high")
        )
    )
  ),
  (
    regex.icontains(sender.display_name,
                    '(voice|audi[o0]|call|missed|caii)(\s?|-)(mail|message|recording|call|caii)|(transcription|Caller.?ID)'
    )
  ),
  // attachment names are often HTML and voice mail related
  (
    any(attachments,
        // this logic is reused below for eml attachments
        // ensure updates occur both places
        (
          .content_type in ("html", "text", "text/html")
          or .file_type in ("html", "unknown")
          or .file_type == "pdf"
        )
        and (
          regex.icontains(.file_name,
                          '(?:voice|aud[i1l][o0]|call|missed|caii|mail|message|recording|call|caii|transcr[il1]ption|v[nm]|audi[o0]|play|listen|unheard|msg)',
                          // contains a time
                          // 01min , 60secs
                          '0?[1-9]\s*min(?:(?:ute)?s)?',
                          '\d{1,2}\s*s(?:ec(?:ond)?s)?',
                          // (00:50s)
                          // 3:26 seconds
                          '[\(\[]?(?:\d{1,2}[\:\s-])\d{1,2}[\)\]]?\s*(?:s(?:(?:ecs?)onds)?)[\)\]]?',
                          // 03min25secs
                          '0?[1-9]\s*min(?:(?:ute)?s)?\d{1,2}\s*s(?:ec(?:ond)?s)?',
                          // [0:39] 
                          // (0:39) 
                          '[\(\[](?:\d{1,2}[\:\s-])\d{1,2}[\)\]]\s',
                          // contains an emoji
                          '[\x{1F300}-\x{1F5FF}\x{1F600}-\x{1F64F}\x{1F680}-\x{1F6FF}\x{1F700}-\x{1F77F}\x{1F780}-\x{1F7FF}\x{1F900}-\x{1F9FF}\x{2600}-\x{26FF}\x{2700}-\x{27BF}\x{2300}-\x{23FF}]'
          )
          // somtimes there is no name, it's just the extension which is also strange
          or .file_name in~ (".htm", ".html")
          // or sometimes it has no name....
          or .file_name is null
        )
    )
  ),
  // attachment contains javascript
  (
    any(attachments,
        (
          .content_type in ("html", "text", "text/html")
          or .file_type in ("html", "unknown")
        )
        and (
          (
            .size < 1500
            and any(file.explode(.), length(.scan.html.scripts) > 0)
          )
          // bypass the size requirement under these conditions
          or (
            // sync with https://github.com/sublime-security/sublime-rules/blob/main/detection-rules/attachment_svg_embedded_js.yml
            strings.ilike(file.parse_text(.,
                                              encodings=[
                                                "ascii",
                                                "utf8",
                                                "utf16-le"
                                              ]
                              ).text,
                              "*onload*",
                              "*window.location.href*",
                              "*onerror*",
                              "*CDATA*",
                              "*<script*",
                              "*</script*",
                              "*atob*",
                              "*location.assign*",
                              "*decodeURIComponent*"
            )
          )
        )
    )
  ),
  (
    any(attachments,
        (
          .content_type in ("html", "text", "text/html")
          or .file_type in ("html", "unknown")
        )
        and any(recipients.to,
                // the html attachment contains a receipient email address
                strings.contains(file.parse_html(..).raw, .email.email)
                // the sld of the domain is in the attachment name
                or strings.contains(..file_name, .email.domain.sld)
        )
    )
  ),
  // eml attachments
  (
    any(filter(attachments, .content_type == "message/rfc822"),
        // which contain attachments
        // this is the same logic as above
        any(file.parse_eml(.).attachments,
            (
              .content_type in ("html", "text", "text/html")
              or .file_type in ("html", "unknown")
              or .file_type == "pdf"
            )
            and (
              regex.icontains(.file_name,
                              '(?:voice|aud[il1][o0]|call|missed|caii|mail|message|recording|call|caii|transcr[il1]ption|v[nm]|audi[o0]|play|listen|unheard|msg)',
                              // contains a time
                              // 01min , 60secs
                              '0?[1-9]\s*min(?:(?:ute)?s)?',
                              '\d{1,2}\s*s(?:ec(?:ond)?s)?',
                              // (00:50s)
                              // 3:26 seconds
                              '[\(\[]?(?:\d{1,2}[\:\s-])\d{1,2}[\)\]]?\s*(?:s(?:(?:ecs?)onds)?)[\)\]]?',
                              // 03min25secs
                              '0?[1-9]\s*min(?:(?:ute)?s)?\d{1,2}\s*s(?:ec(?:ond)?s)?',
                              // [0:39] 
                              // (0:39) 
                              '[\(\[](?:\d{1,2}[\:\s-])\d{1,2}[\)\]]\s',
                              // contains an emoji
                              '[\x{1F300}-\x{1F5FF}\x{1F600}-\x{1F64F}\x{1F680}-\x{1F6FF}\x{1F700}-\x{1F77F}\x{1F780}-\x{1F7FF}\x{1F900}-\x{1F9FF}\x{2600}-\x{26FF}\x{2700}-\x{27BF}\x{2300}-\x{23FF}]'
              )
              // somtimes there is no name, it's just the extension which is also strange
              or .file_name in~ (".htm", ".html")
              // or sometimes it has no name....
              or .file_name is null
            )
        )
    )
  ),
  // attached eml sender/recipeient/subject are all the same as the outer
  // and have an attachment or body links
  (
    any(filter(attachments, .content_type == "message/rfc822"),
        // which contain attachments
        // this is the same logic as above
        file.parse_eml(.).subject.subject == subject.subject
        and file.parse_eml(.).sender.email.email == sender.email.email
        and (
          length(file.parse_eml(.).recipients.to) == length(recipients.to)
          and all(recipients.to,
                  .email.email in map(file.parse_eml(..).recipients.to,
                                      .email.email
                  )
          )
        )
        and (
          // there are attachments
          length(file.parse_eml(.).attachments) > 0
          // or body links
          or length(filter(file.parse_eml(.).body.links,
                           .href_url.domain.domain not in $org_domains
                           and .href_url.domain.root_domain not in $org_domains
                    )
          ) > 0
        )
    )
  ),
  // the body links contain the recipients email
  (
    length(filter(recipients.to, .email.email != "" or .email.domain.valid)) > 0
    and any(body.links,
            any(recipients.to,
                strings.icontains(..href_url.url, .email.email)
                or strings.icontains(..href_url.url, .email.local_part)
            )
    )
  ),
  (
    length(body.current_thread.text) < 700
    and regex.icontains(body.current_thread.text,
                        'Méssãge|Méssage|Recéived|Addréss'
    )
  ),
  (
    // sender domain matches no body domains
    // only inspect "links" that have a display_text and display_url is null to remove "plain text" email address from being caught
    length(filter(body.links,
                  .display_text is not null
                  and .display_url.url is null
                  and .href_url.domain.valid
           )
    ) > 0
    and all(filter(body.links,
                   .display_text is not null
                   and .display_url.url is null
                   and .href_url.domain.valid
            ),
            .href_url.domain.root_domain != sender.email.domain.root_domain
            and .href_url.domain.root_domain not in $org_domains
            and .href_url.domain.root_domain not in ("aka.ms")
            and .href_url.domain.root_domain not in (
              "unitelvoice.com",
              "googleapis.com",
              "dialmycalls.com",
              "ringcentral.biz",
              "google.com"
            )
    )
  ),
  // the body links contain vm related phrases
  (
    any(body.links,
        regex.contains(.display_text, '[^a-z]*[A-Z][^a-z]*')
        and regex.icontains(.display_text,
                            '(v[nm]|voice|audi[o0]|call|missed|caii)(\s?|-)(mail|message|recording|call|caii)|transcription|open mp3|audi[o0] note|listen|playback|\(?(?:\*\*\*|[0-9]{3})?.(?:\*\*\*|[0-9]{3})[^a-z]{0,2}(?:\*{4}|\d+\*+)|play|voice note'
        )
        // negate FP terms in link display texts
        and not strings.icontains(.display_text, 'voice call center')
    )
  ),
  (
    any(body.links,
        .href_url.path == "/ctt"
        and regex.icontains(.display_text,
                            '(v[nm]|voice|audi[o0]|call|missed|caii)(\s?|-)(mail|message|recording|call|caii)|transcription|open mp3|audi[o0] note|listen|playback|\(?(?:\*\*\*|[0-9]{3})?.(?:\*\*\*|[0-9]{3})[^a-z]{0,2}(?:\*{4}|\d+\*+)|play|voice note'
        )
        // negate FP terms in link display texts
        and not strings.icontains(.display_text, 'voice call center')
    )
  ),
  // new domains
  (
    any(body.links,
        network.whois(.href_url.domain).days_old < 10
        and not strings.icontains(.href_url.path, "unsubscribe")
    )
  ),
  // sld use in sender/subject selements
  (
    any(recipients.to,
        // recipient's SLD is in the sender's display name
        strings.icontains(sender.display_name, .email.domain.sld)
        // recipient's SLD is in the sender's display name
        or strings.icontains(subject.subject, .email.domain.sld)
        // recipient's SLD is in the senders local_part
        or strings.icontains(sender.email.local_part, .email.domain.sld)
    )
  ),
  // often times the subject or sender display name will contain time references
  (
    any([sender.display_name, subject.subject, body.current_thread.text],
        regex.icontains(.,
                        // 01min , 60secs
                        '0?[1-9]\s*min(?:(?:ute)?s)?\b',
                        '\d{1,2}\s*s(?:ec(?:ond)?s)?\b',
                        // (00:50s)
                        // 3:26 seconds
                        '[\(\[]?(?:\d{1,2}[\:\s-])\d{1,2}[\)\]]?\s*(?:s(?:(?:ecs?)onds)?)[\)\]]?',
                        // 03min25secs
                        '0?[1-9]\s*min(?:(?:ute)?s)?\d{1,2}\s*s(?:ec(?:ond)?s)?',
                        // [0:39] 
                        // (0:39) 
                        '[\(\[](?:\d{1,2}[\:\s-])\d{1,2}[\)\]]\s'
        )
    )
    // resuse the same logic against ORC output of message_screenshot
    or any(filter(file.explode(beta.message_screenshot()), .depth == 0),
           regex.icontains(.scan.ocr.raw,
                           // 01min , 60secs
                           '0?[1-9]\s*min(?:(?:ute)?s)?\b',
                           '\d{1,2}\s*s(?:ec(?:ond)?s)?\b',
                           // (00:50s)
                           // 3:26 seconds
                           '[\(\[]?(?:\d{1,2}[\:\s-])\d{1,2}[\)\]]?\s*(?:s(?:(?:ecs?)onds)?)[\)\]]?',
                           // 03min25secs
                           '0?[1-9]\s*min(?:(?:ute)?s)?\d{1,2}\s*s(?:ec(?:ond)?s)?',
                           // [0:39] 
                           // (0:39) 
                           '[\(\[](?:\d{1,2}[\:\s-])\d{1,2}[\)\]]\s'
           )
    )
  ),
  // often times the subject or sender display name will contain dates
  (
    any([sender.display_name, subject.subject],
        // days of week
        any([
              'monday',
              'tuesday',
              'wednesday',
              'thursday',
              'friday',
              'saturday',
              'sunday'
            ],
            strings.icontains(.., .)
        )
        // months
        // may is problematic for words like "Mayor", "Maybe", "MayFlower", etc
        or any([
                 "January",
                 "February",
                 "March",
                 "April",
                 "June",
                 "July",
                 "August",
                 "September",
                 "October",
                 "November",
                 "December"
               ],
               strings.icontains(.., .)
        )
        // use a regex for May
        or regex.icontains(., '\bmay\b')
        // common date formats
        or regex.contains(.,
                          // YYYY-MM-DD or YY-MM-DD (ISO 8601 format)
                          '\d{2}(\d{2})?-(0[1-9]|1[0-2])-(0[1-9]|[12]\d|3[01])',
                          // MM/DD/YYYY or MM/DD/YY (US format)
                          '(0[1-9]|1[0-2])/(0[1-9]|[12]\d|3[01])/\d{2}(\d{2})?',
                          // DD/MM/YYYY or DD/MM/YY (European format)
                          '(0[1-9]|[12]\d|3[01])/(0[1-9]|1[0-2])/\d{2}(\d{2})?',
                          // Month DD, YYYY or Month DD, YY (e.g., March 15, 2024 or March 15, 24)
                          '(January|February|March|April|May|June|July|August|September|October|November|December) (0[1-9]|[12]\d|3[01]), \d{2}(\d{2})?'
        )
        // common time formats
        or regex.contains(.,
                          // Example: 23:45, 08:30
                          '([01]\d|2[0-3]):([0-5]\d)',
                          // Example: 23:45:59, 08:30:12
                          '([01]\d|2[0-3]):([0-5]\d):([0-5]\d)',
                          // Example: 08:30 AM, 12:45 pm
                          '(0[1-9]|1[0-2]):([0-5]\d)\s?([AaPp][Mm])',
                          // Example: 08:30 AM, 12:45 pm
                          '(0[1-9]|1[0-2]):([0-5]\d):([0-5]\d) ?([AaPp][Mm])'
        )
    )
    // or use the OCR results from beta.message_screenshot
    or any(filter(file.explode(beta.message_screenshot()), .depth == 0),
           // days of week
           any([
                 'monday',
                 'tuesday',
                 'wednesday',
                 'thursday',
                 'friday',
                 'saturday',
                 'sunday'
               ],
               strings.icontains(..scan.ocr.raw, .)
           )
           // months
           // may is problematic for words like "Mayor", "Maybe", "MayFlower", etc
           or any([
                    "January",
                    "February",
                    "March",
                    "April",
                    "June",
                    "July",
                    "August",
                    "September",
                    "October",
                    "November",
                    "December"
                  ],
                  strings.icontains(..scan.ocr.raw, .)
           )
           // use a regex for May
           or regex.contains(.scan.ocr.raw, '\bMay\b')
           // common date formats
           or regex.contains(.scan.ocr.raw,
                             // YYYY-MM-DD or YY-MM-DD (ISO 8601 format)
                             '\d{2}(\d{2})?-(0[1-9]|1[0-2])-(0[1-9]|[12]\d|3[01])',
                             // MM/DD/YYYY or MM/DD/YY (US format)
                             '(0[1-9]|1[0-2])/(0[1-9]|[12]\d|3[01])/\d{2}(\d{2})?',
                             // DD/MM/YYYY or DD/MM/YY (European format)
                             '(0[1-9]|[12]\d|3[01])/(0[1-9]|1[0-2])/\d{2}(\d{2})?',
                             // Month DD, YYYY or Month DD, YY (e.g., March 15, 2024 or March 15, 24)
                             '(January|February|March|April|May|June|July|August|September|October|November|December) (0[1-9]|[12]\d|3[01]), \d{2}(\d{2})?'
           )
           // common time formats
           or regex.contains(.scan.ocr.raw,
                             // Example: 23:45, 08:30
                             '([01]\d|2[0-3]):([0-5]\d)',
                             // Example: 23:45:59, 08:30:12
                             '([01]\d|2[0-3]):([0-5]\d):([0-5]\d)',
                             // Example: 08:30 AM, 12:45 pm
                             '(0[1-9]|1[0-2]):([0-5]\d)\s?([AaPp][Mm])',
                             // Example: 08:30 AM, 12:45 pm
                             '(0[1-9]|1[0-2]):([0-5]\d):([0-5]\d) ?([AaPp][Mm])'
           )
    )
  ),
  // there are often emoji in the sender display name
  (
    any([sender.display_name, subject.subject],
        // contains an emoji
        regex.contains(.,
                       '[\x{1F300}-\x{1F5FF}\x{1F600}-\x{1F64F}\x{1F680}-\x{1F6FF}\x{1F700}-\x{1F77F}\x{1F780}-\x{1F7FF}\x{1F900}-\x{1F9FF}\x{2600}-\x{26FF}\x{2700}-\x{27BF}\x{2300}-\x{23FF}]'
        )
        // negate where the emoji occur in tags
        and not regex.contains(.,
                               '^(?:\[[^\]]*\]\s*)*\[[^\]]*[\x{1F300}-\x{1F5FF}\x{1F600}-\x{1F64F}\x{1F680}-\x{1F6FF}\x{1F700}-\x{1F77F}\x{1F780}-\x{1F7FF}\x{1F900}-\x{1F9FF}\x{2600}-\x{26FF}\x{2700}-\x{27BF}\x{2300}-\x{23FF}][^\]]*\]'
        )
    )
  ),
  // an attachment is a pdf, image, or document that contains a url
  (
    1 <= length(attachments) <= 2
    and any(attachments,
            (
              .file_type in $file_types_images
              or .file_type == "pdf"
              or .file_extension in $file_extensions_macros
            )
            and any(file.explode(.),
                    .scan.qr.type == "url"
                    or strings.icontains(.scan.qr.data, 'http')
                    or any(recipients.to,
                           strings.icontains(..scan.qr.data, .email.local_part)
                           or strings.icontains(..scan.qr.data, .email.email)
                    )
            )
    )
  )
)

// negating legit replies and legitimate audio file attachments and known voicemail senders
and not (
  sender.email.domain.valid
  and sender.email.domain.root_domain in (
    "magicjack.com",
    "unitelvoice.com",
    "voipinterface.net",
    "ringcentral.biz",
    "verizonwireless.com",
    "t-mobile.com",
    "justcall.io",
    "airtel.com"
  )
)
and not (
  any(filter(attachments, strings.starts_with(.content_type, "audio")),
      // confirm the content type with file.explode
      // we have seen attachments claim to be audio/* files, only to be exploded as something else
      any(file.explode(.), strings.starts_with(.flavors.mime, "audio"))
  )
)
and not (
  (
    strings.istarts_with(subject.subject, "RE:")
    // out of office auto-reply
    // the NLU model will handle these better natively soon
    or strings.istarts_with(subject.subject, "Automatic reply:")
  )
  and (
    length(headers.references) > 0
    or any(headers.hops, any(.fields, strings.ilike(.name, "In-Reply-To")))
  )
)
// negate highly trusted sender domains unless they fail DMARC authentication
and (
  (
    sender.email.domain.root_domain in $high_trust_sender_root_domains
    and not headers.auth_summary.dmarc.pass
  )
  or sender.email.domain.root_domain not in $high_trust_sender_root_domains
)
// bounce-back negations
and not any(attachments,
            any(file.parse_eml(.).attachments,
                .content_type == "message/delivery-status"
            )
)
// bounce-back negations
and not (
  any(attachments,
      .content_type in ("message/delivery-status", "text/calendar")
  )
)
// negate bouncebacks from proofpoint
and not (
  sender.display_name == "Mail Delivery Subsystem"
  and strings.ends_with(headers.message_id, "pphosted.com>")
  and any(headers.hops,
          .index == 0 and strings.contains(.received.server.raw, "pphosted.com")
  )
  and any(attachments, .content_type == "message/rfc822")
)
// an impersonated high trust domain 
and (
  (
    sender.email.domain.root_domain in $high_trust_sender_root_domains
    and not headers.auth_summary.dmarc.pass
  )

  // sender profile
  or (
    (
      not sender.email.domain.root_domain in $org_domains
      and (profile.by_sender().prevalence not in ("common"))
      and not profile.by_sender().solicited
    )
    or (
      profile.by_sender().any_messages_malicious_or_spam
      and not profile.by_sender().any_messages_benign
    )
    // match if the sender is in org domains but failed auth
    or (
      sender.email.domain.domain in $org_domains
      and not headers.auth_summary.dmarc.pass
    )
  )
)
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