Description

Detects phishing emails impersonating email system notifications claiming delivery failures, rejected messages, or email system issues requiring user action to 'fix' or 'recover' email functionality. These attacks typically claim incoming emails couldn't be delivered and direct users to malicious portals to harvest credentials.

References

No references.

Sublime Security
Created Jun 6th, 2025 • Last updated Oct 1st, 2026
Source
type.inbound
and (
  any(ml.nlu_classifier(body.current_thread.text).intents,
      .name == "cred_theft" and .confidence == "high"
  )
  or (
    length(body.current_thread.text) < 250
    and any(recipients.to,
            strings.icontains(body.current_thread.text, .email.domain.sld)
            or strings.icontains(body.current_thread.text, .email.local_part)
    )
  )
)
and (
  regex.icontains(subject.subject, '(e)?mail(s)?')
  or (
    length(body.current_thread.text) < 700
    and strings.ilike(body.current_thread.text, '*mail*')
  )
  or (length(subject.base) == 0 or subject.base is null)
)
and 3 of (
  strings.ilike(body.current_thread.text, "*incoming messages*"),
  strings.ilike(body.current_thread.text, "*server error*"),
  strings.ilike(body.current_thread.text, "*blocked*"),
  strings.ilike(body.current_thread.text, "*prevented*"),
  strings.ilike(body.current_thread.text, "*notification*"),
  strings.ilike(body.current_thread.text, "*fix email issues*"),
  strings.ilike(body.current_thread.text, "*rejected*"),
  strings.ilike(body.current_thread.text, "*recover and prevent*"),
  strings.ilike(body.current_thread.text, "*failure*"),
  strings.ilike(body.current_thread.text, "*rejection*"),
  strings.ilike(body.current_thread.text, "*failed*"),
  strings.ilike(body.current_thread.text, "*deleted in 24 hours*"),
  strings.ilike(body.current_thread.text, "*immediate attention*"),
  strings.ilike(body.current_thread.text, "*restore these messages*"),
  strings.ilike(body.current_thread.text, "*take action if needed*"),
  strings.ilike(body.current_thread.text, "*##year##*"),
  strings.ilike(body.current_thread.text, "*mail delivery subsystem*"),
  regex.icontains(body.current_thread.text,
                  '#\d+(?:\.\d+)*\s+The email account does not exist'
  )
)
and (
  any(body.links,
      regex.icontains(.display_text,
                      "view",
                      "messages",
                      "recover",
                      "fix",
                      "portal",
                      "connect",
                      "confirm"
      )
      and not .display_text == "View Report"
  )
  or (
    length(body.links) < 3
    and any(body.links,
            .mismatched
            and any(recipients.to,
                    .email.domain.root_domain == ..display_url.domain.root_domain
            )
    )
  )
  or (all(recipients.to, .email.local_part == sender.display_name))
  or any(body.links,
         any(.href_url.rewrite.encoders, . == "proofpoint")
         and .href_url.domain.root_domain not in $tranco_50k
         and .href_url.domain.root_domain not in $org_domains
  )
  or any(recipients.to,
         strings.icontains(sender.display_name,
                           strings.concat('MyReport For ', .email.local_part)
         )
  )
)
and not any(body.links,
            regex.icontains(.display_text,
                            "view document",
                            "review (&|and) sign document"
            )
)
and sender.email.domain.root_domain not in (
  "bing.com",
  "microsoft.com",
  "microsoftonline.com",
  "microsoftsupport.com",
  "microsoft365.com",
  "office.com",
  "office365.com",
  "onedrive.com",
  "sharepointonline.com",
  "yammer.com",
  "ppops.net",
  "opentext.com",
  "getsentry.com"
)

// negate org domains unless they fail DMARC authentication
and (
  (
    sender.email.domain.root_domain in $org_domains
    and (
      not headers.auth_summary.dmarc.pass
      // MS  emails from an org domain are router "internally" to MS, therefore, there is no authentication information
      or not (
        headers.auth_summary.dmarc.pass is null
        and all(headers.domains,
                .root_domain in ("outlook.com", "office365.com")
        )
        // typical emails from freemail Outlook accounts are from prod.outlook.com
        and strings.ends_with(headers.message_id, "protection.outlook.com>")
      )
    )
  )
  or sender.email.domain.root_domain not in $org_domains
)

// negate highly trusted sender domains unless they fail DMARC authentication
and not (
  sender.email.domain.root_domain in $high_trust_sender_root_domains
  and coalesce(headers.auth_summary.dmarc.pass, false)
)
and not profile.by_sender().solicited
and not profile.by_sender().any_messages_benign
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