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Description

Detects callback scam messages originating from legitimate Microsoft infrastructure but containing fraudulent content designed to trick recipients into calling scammer phone numbers. The message includes typical callback phishing language around purchases, payments, subscriptions, or support services along with embedded phone numbers, while passing Microsoft's authentication checks.

References

No references.

Sublime Security
Created Aug 1st, 2025 • Last updated Mar 26th, 2026
Source
type.inbound
and length(attachments) == 0

// Legitimate MicrosoftOnline sending infrastructure
// or invites@microsoft.com abuse
and (
  (
    sender.email.domain.root_domain in ('microsoftonline.com')
    or sender.email.email == "invites@microsoft.com"
  )

  // Callback Phishing
  and (
    any(ml.nlu_classifier(body.current_thread.text).intents,
        .name in ("callback_scam")
        and .confidence in ("medium", "high")
        and length(body.current_thread.text) < 1750
    )
    or 3 of (
      strings.ilike(body.current_thread.text, '*purchase*'),
      strings.ilike(body.current_thread.text, '*payment*'),
      strings.ilike(body.current_thread.text, '*transaction*'),
      strings.ilike(body.current_thread.text, '*subscription*'),
      strings.ilike(body.current_thread.text, '*antivirus*'),
      strings.ilike(body.current_thread.text, '*order*'),
      strings.ilike(body.current_thread.text, '*support*'),
      strings.ilike(body.current_thread.text, '*help line*'),
      strings.ilike(body.current_thread.text, '*receipt*'),
      strings.ilike(body.current_thread.text, '*invoice*'),
      strings.ilike(body.current_thread.text, '*call*'),
      strings.ilike(body.current_thread.text, '*cancel*'),
      strings.ilike(body.current_thread.text, '*renew*'),
      strings.ilike(body.current_thread.text, '*refund*')
    )
  )
  // phone number regex
  and any([body.current_thread.text, subject.subject],
          regex.icontains(.,
                          '\+?([ilo0-9]{1}.)?\(?[ilo0-9]{3}?\)?.[ilo0-9]{3}.?[ilo0-9]{4}',
                          '\+?([ilo0-9]{1,2})?\s?\(?\d{3}\)?[\s\.\-⋅]{0,5}[ilo0-9]{3}[\s\.\-⋅]{0,5}[ilo0-9]{4}'
          )
  )
)
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